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If you cancel your bookings 3 hours prior to your scheduled pickup time or 6 hours prior to pick up time for outside London. We will refund your full adventure amount.

If a booking canceled after the time limit of three hours in London and 6 hours outside London then cancellation will be applied as follow:

  • Between 3 hours and up to the pick-up time = 50% of journey price
  • Between 6 hours (if the pickup is outside of London) and up to the pick-up time = 50% of journey price
  • Once the journey has commenced (driver on the way) = 100% of the journey price